Privacy, data handling and infrastructure responsibilities for the nTrader software platform.
This policy explains how nTrader operates as a software technology provider, how information is handled within the platform ecosystem, and which responsibilities remain with the authorised financial institution or broker using the software.
nTrader is a B2B software technology solution developed by Nextgen F X Investment LLC for licensed brokers, authorised financial institutions and enterprise clients. The platform supplies software interfaces and related technology rather than financial, brokerage, custody, payment or investment-advisory services.
The nTrader application is intended for users who already have an established relationship with an authorised financial institution. The software itself does not open live or demo financial accounts, conduct KYC onboarding, process deposits or withdrawals, or provide wallet and payment services.
The application functions as a terminal interface connecting users to systems controlled by their respective institution or broker. Authentication, account management, trading activity and operational records are handled within the institution’s own environment rather than being maintained as nTrader broker-client databases.
Broker production databases, client authentication systems, trading records, financial transaction systems and related operational data remain under the ownership and control of the relevant authorised financial institution. nTrader supplies the software layer used to access that infrastructure.
The nTrader software is designed as a technology interface. It does not independently operate broker-client financial databases or monetise broker end-user trading behaviour. Any operational analytics available to an institutional customer remain subject to that institution’s infrastructure, configuration and applicable agreements.
nTrader does not sell or rent broker-client trading or financial information. Limited corporate documentation relating to institutional customers may be retained where necessary for contracts, compliance, legal obligations or technical support. Disclosure may occur where required by law, authorised by the institutional customer, or necessary for confidential technical or legal support.
nTrader applies security practices at the software-development and deployment level. Security of financial records, onboarding information, account data and transaction information within a broker’s production environment remains the responsibility of the institution operating that infrastructure.
For broker end-user information, the authorised financial institution acts as the relevant data controller. nTrader’s role is that of a software technology provider and does not replace the institution’s responsibility for its client records and regulatory data obligations.
nTrader does not act as a broker, custodian, payment facilitator or financial intermediary. Trade execution, clearing, settlement, custody, financial processing and client investment decisions remain outside nTrader’s software-provider role.
Requests involving access to, correction of or deletion of broker-client account information should normally be directed to the authorised financial institution or broker with whom the user holds the underlying account or financial-services relationship.
This Privacy Policy may be revised to reflect legal, operational or technical developments. The current version should be reviewed through official nTrader communication channels and the nTrader website.
Financial institutions and brokers may use independent data-centre or infrastructure providers selected under their own arrangements. Trading servers, databases, authentication environments and financial operational records remain controlled by the relevant institution rather than by nTrader as a software vendor.
nTrader is not a financial dispute-resolution body. When a complaint concerning a broker or financial institution is received, it may be forwarded to the institution’s designated support or compliance contact.
nTrader does not determine financial liability or guarantee the outcome of a dispute. Continued non-cooperation by an institutional customer may be addressed under the applicable software-service agreement.
Where the mobile application is obtained through the Apple App Store or Google Play Store, the store operator is not responsible for the financial services accessed through the application. nTrader remains responsible for its software maintenance and technical support within the scope of its applicable agreements.
Users are responsible for independently checking the regulatory and legal standing of the financial institution with which they choose to maintain an account.
Users of the nTrader application should already have an approved relationship with an authorised broker, financial-service provider or financial institution. The software is used to access and interact with services supplied by that institution; use of nTrader does not create a separate brokerage, investment or transactional relationship with the software provider.
Questions about this Privacy Policy or nTrader data-handling practices can be sent to the company using the following details.
Office 204, Blue Towers, Trade Centre First
Sheikh Zayed Road, Dubai, United Arab Emirates
Landline: +971 4 578 2128